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Q: What is OOSUP.COM ?
A: OOSUP.COM is our customer support system which is designed to provide you with information on your purchases.

Q: How will my purchase be appearing on my credit card statement?

A: This information available under your login in our customers support system.

Q: How can I find more information on my purchase?

A: You will be able to find all information regarding your purchase via our customer support system.

Q: How long does it take for a credited transaction to post back to my account?
A: It typically takes the banking system 7 to 10 days to return credited funds back to your account. Please understand that OOSUP.COM has no ability to hasten this process. You are responsible for any charges imposed by your credit card issuing bank for exceeding your account limits or overdrawing your account.

Q: I believe my account may have been fraudulently charged; how do I report this activity?
A: For security purposes and to protect your privacy, we need you to contact our manager to verify your identity as an accountholder and to confirm your billing information. Please log in the system to create trouble ticket about fraud transaction.
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